Information you choose to provide
If you use the public inquiry form or email Proof & Progress, you may provide your email address, number of children, grade levels, and information about the help you need. The form asks parents not to include student names or records. Families using the private portal may also provide student names, school-year details, work samples, photos, scans, videos, grades, activities, and other education records.
How information is used
Information is used to answer inquiries, provide the requested recordkeeping service, keep each family’s records separate, prepare parent-requested records, maintain the service, and protect accounts and data. Public inquiry-form messages are stored with the service’s private business records so Stacie can reply. The inquiry form also creates a short-lived one-way code from connection information to limit automated spam; the raw address is not stored in the rate-limit table.
Optional website analytics
With your permission, Google Analytics uses cookies to help us understand visits to public pages on homeschoolrecordhelp.com. It receives basic page-view, browser, device, and approximate location information. We do not load Analytics before you choose “Allow analytics.” Our tracking does not run in the private portal or demo, and does not send form answers, student records, URL query strings, or URL fragments. Advertising personalization and enhanced interaction tracking are off. Choose “Cookie settings” in the footer to decline or withdraw permission. Google processes analytics data under its privacy policy.
Parent-managed use
The service is intended to be set up and managed by a parent or guardian. Children should not send personal information through the public website or public email without their parent or guardian.
Sharing and service providers
Proof & Progress does not sell family or student information. Information may be processed by service providers that support hosting, storage, email, security, or document delivery, and may be disclosed when required by law or necessary to protect rights and safety.
Assisted review of student work
When your record keeper requests an assisted draft, OpenAI may process uploaded photos, PDFs, video frames or audio, file names, grade level, parent notes, and the submission conversation. Drafts help the record keeper describe and assess work; a person reviews and approves grades before families see them. Hope Team planner notes are not sent for automated grading. Choose “Human-only review” when uploading to keep that submission out of this processing, or contact us before uploading to discuss your preference. This choice does not change your access to recordkeeping.
Retention and requests
Records are kept as needed to provide the service, maintain account history, meet legitimate business or legal needs, and respond to parent requests. Short-lived inquiry rate-limit codes are removed after their abuse-prevention window. A parent or guardian may ask to review, correct, export, or delete information by emailing hello@homeschoolrecordhelp.com. Unapproved submissions can be removed by the parent and remain in administrator Trash until permanently deleted. Permanent deletion removes the record and queues its stored files for deletion; storage failures are retried by the administrator. The author or administrator can permanently delete Hope Team notes and their photos. Removed submission attachments can be permanently deleted by the administrator. A limited deletion audit entry may remain for security and accountability. Contact us to request account-wide deletion or discuss other retention needs.
Security
Reasonable administrative and technical safeguards are used, but no online system can promise absolute security. Do not send sensitive information through ordinary email when a safer upload method is available.
Outside requirements
Homeschool, school-transfer, college, scholarship, agency, and privacy requirements can vary. This website provides educational information and service details, not legal advice.
Contact
Questions about this notice can be sent to hello@homeschoolrecordhelp.com.